Privacy Policy

Our team at Paperless Forms is committed to providing you with the easiest to use full-featured online form builder there is. We are also committed to protecting the privacy and security of you, your organization, and your data. We never ever use, sell, or share your forms or your data with anyone.

When you create your free account on Paperless Forms, we collect basic information like your name, email, organization name, user name, password, and IP address - just the stuff we need to make our software available for you. When you upgrade to a paid plan, we collect additional information like billing name, billing address, and credit card details. Please refer to our Terms of Service for full details on how we manage your data as a customer of Paperless Forms.

This Privacy Policy refers to the use of this website, paperlessforms.com. It applies if you are a current customer, past customer, or simply visiting the site. Please read on to fully understand how data is managed on this website.

Security

We appreciate your trust, and we take the security of our website and your data seriously. Our website uses SSL and is securely hosted on 2 dedicated servers in the US (Lansing, Michigan and Phoenix, Arizona) and 1 in Europe (Amsterdam). These operate on a redundancy system to ensure robust, reliable service with no downtime or lost data.

Our software is ISO certified and compliant with top global standards for privacy and security, including SSAE-16, HIPAA, PCI-DSS, ISAE 3402, and AMS-IX.

Our office is located in the United States

Use of Cookies

Our website uses cookies, which are stored in your browser. Cookies include pixels, local storage objects, and similar coding devices which identifies you as a unique website visitor. This is to facilitate the functionality of the site so you can have a positive experience using it. Cookies also provide us with general usage information we can use to improve our website and your user experience. These cookies do not include any personal information about you. You may use your browser settings to opt out of or block cookies.

Google Analytics

This website is connected to a Google Analytics account which tracks user activity such as pages visited, type of device used, and time spent on the site. Google Analytics uses cookies to gather this information, which does not include any personal data. Your IP address is not used by Google or Paperless Forms to track or match you with any other data. Paperless Forms uses this information to better understand how our visitors use our website, and to make improvements to provide a better user experience.

By using this website, you consent to your user activity being collected and processed by Google Analytics.

California Consumer Protection Act

Paperless Forms complies with the provisions of the California Consumer Protection Act, which grants specific data privacy rights to California residents.

Per the terms of this Privacy Policy and as detailed in our Terms of Service, Paperless Forms collects only the basic personal information required to use our website and our software. We never use, share, or sell the forms you create, the data you collect, or the information you provide. You may update or remove this information at any time.

For any questions or concerns regarding the use of the Paperless Forms website or our online form builder, please contact us at privacy@paperlessforms.com and we will address it as soon as possible.

Integrations and Third Party Sites

Note that this Privacy Policy only applies to paperlessforms.com. Websites we link to or integrate with have their own privacy policies and terms of use.

Paperless Forms integrates with hundreds of third-party applications. These connections are authorized by you directly through the use of your own account on these integrated applications. Information from your Paperless Forms account will be transmitted to these third party applications only as directed by you. Please refer to the Privacy Policy and Terms of Use of these third party sites to fully understand how these integrations impact how your data is used, stored, and managed by them.

Understand that Paperless Forms does not endorse or bear any responsibility for any third party website, product, or service.

Changes and Updates

This Privacy Policy may be updated from time to time to reflect changes in technology, business practices, or legislation. Any change which materially impacts your use of your Paperless Forms account will be sent to you directly via email to the address on your account. We suggest that you revisit this page from time to time to stay updated on our Privacy Policy.

Questions or Concerns

For any questions or concerns regarding the use of the Paperless Forms website or our online form builder, please contact us at privacy@paperlessforms.com and we will respond as soon as possible.

You may also contact us in writing at:

Paperless Forms, Inc.
2667712 Mile Road
Southfield, MI 48034

Last updated on 07-07-2023