Customer Support Satisfaction Survey
How satisfied are you with the help you received from our customer service representative?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissastisfied
How satisfied are you with the amount of time it took for customer support to respond to your issue?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Please the customer service representative on each category, 5= excellent and 1= very poor.
Friendliness
5
4
3
2
1
Clarity on your issue
5
4
3
2
1
Provided a solution
5
4
3
2
1
Knowledge on the issue
5
4
3
2
1